The Transport Workers Union (TWU) has announced new standards for workers in the ride-share and delivery industry, which have been agreed to by Uber. The new standards include minimum and transparent earnings, benefits, and conditions for workers, as well as a dispute resolution mechanism. The TWU says the new standards will create a more sustainable industry, while Uber says they will retain flexibility for drivers.
Dominic Taylor, Uber’s general manager in Australia, said that “flexibility [is] why, we hear from our drivers, they come back time and time again. However, what we are announcing today is how do we work towards a system that allows us to also overlay benefits that are more commonly associated with an employment-like contract, in the form of benefits, guarantees, safety nets.”