Workforce management is one of the most important functions of any company. It’s responsible for ensuring that your people, the heartbeat of your company, are productive and well-organized. However, as we move into the Future of Work, it’s becoming increasingly difficult to manage a workforce using traditional methods. That’s why so many companies are turning to artificial intelligence (AI) to help them future-proof their workforce management strategy. AI can automate many of the tasks that staff currently have to do manually, such as scheduling appointments or even classifying workers. Here’s how you can make sure your workforce management strategy is on the cutting edge.
1. Understand the basics of workforce management
The first step in future-proofing your workforce management strategy is to understand the basics of the function. Workforce management covers everything from employee onboarding and performance management to payroll and benefits administration. In other words, it’s responsible for making sure that your employees have what they need to be productive and feel like valuable members of a team.
ADP defines workforce management as: “the way in which employers strategically allocate people and resources, track attendance and comply with constantly changing workplace laws and regulations…Workforce management means recognizing the top priorities of an organization and anticipating human capital challenges so that the proper steps can be taken to mitigate liabilities and maintain efficiency.”
2. Learn about the Future of Work and how it will impact workforce management
In an era of rapid technological change, businesses need to be proactive in order to stay ahead of the curve. The Future of Work is no different. As the workforce evolves, so too must workforce management strategies.
To future-proof your workforce management strategy, you need to stay on top of the latest workforce management trends. This means keeping an eye on the ever-changing world of work and workforce demographics. For example, the rise of the gig economy and the increasing popularity of remote work are both having a major impact on workforce management.
The Future of Work will be defined by three major trends: the rise of artificial intelligence, the gig economy, and the changing nature of work itself. Here are our 6 Predictions For The Future Of Work In 2022 & Beyond.
3. Discover the benefits of using AI for workforce management
One way to future-proof your organization is by implementing AI-based workforce management tools. Artificial intelligence has had a profound impact on workforce management. AI-powered tools can automate tasks like time tracking and performance reviews.
They can also help you identify workforce management issues before they become costly problems.
A recent HR Executive article, AI Will Make Traditional HR Extinct, writes, “Successful adoption of AI enables HR teams to spend more time on the “human” part of human resources—listening to employees’ voices and supporting their wellbeing—a winning situation for everyone.”
Common workforce management tasks AI can help automate
Many companies are using AI to automate workforce management tasks, such as:
- Scheduling appointments
- Tracking time and attendance
- Performance reviews
- Payroll and benefits administration
- Worker Classification
In addition to automating workforce management tasks, AI can also be used to improve the accuracy of data collection and analysis. This is essential for making informed decisions about your workforce. This Deloitte article calls this the “AI-enabled opportunity marketplace” and it functions like this: “Organizations can use AI in workforce management to analyze their existing employees’ inventory of skills and use historical skills data to match employees with relevant open opportunities posted by managers—considering skills adjacency, prior experiences, and desired career pathways.”
4. Implement AI into your workforce management strategy
Once you’ve learned about the latest workforce management trends and the benefits of AI, it’s time to put your knowledge into action. Here are some workforce management best practices to help you get started:
- Define your workforce management goals: What does your organization hope to achieve with workforce management?
- Identify workforce management challenges: What workforce management challenges does your organization face?
- Assess your workforce management needs: What workforce management tools and processes does your organization need in order to overcome challenges and achieve its goals?
Meet GreenLight – The Future of Work Made Easy
GreenLight offers so much more than just paying payroll with one click. Our AI uses more than 50 data points to determine a worker’s proper classification. When you use GreenLight’s AI-powered worker classification, our AI algorithm determines the correct worker classification. In order to mitigate compliance risk, we either make them an employee of GreenLight, or we contract them as an approved contractor.
If you’re ready to future-proof your workforce management strategy with AI, book a demo of GreenLight today.